Shipping policy

SHIPPING POLICY

Shipping from Armenia
All DALLY orders are prepared and shipped from Yerevan, Armenia.

Orders within Armenia
Orders within Armenia are delivered by local delivery services. Delivery times and costs are displayed at checkout or communicated to the customer when applicable.

International Shipping
We ship DALLY orders internationally to supported destinations.

International delivery typically takes 7–12 business days after dispatch. Delivery times are estimates and may vary depending on the destination, customs procedures, local postal services, or other circumstances outside our control.

Shipping Costs
Shipping costs may vary depending on the destination and will be displayed at checkout before the order is completed.

Order Processing
Orders are prepared for shipment as soon as possible after payment confirmation. Customers will be notified if an order requires additional preparation time.

Tracking
When tracking information is available, it will be provided to the customer after the order has been dispatched.

Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Any such charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated at checkout.

Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information.

DALLY is not responsible for delays or unsuccessful deliveries caused by incorrect or incomplete information provided by the customer.

Delivery Delays
Once an order has been handed over to the shipping carrier, delivery may occasionally be delayed due to customs procedures, weather conditions, carrier operations, or other circumstances beyond DALLY’s reasonable control.

If you have any questions about your shipment, please contact us through our Contact page.

DALLY YEREVAN
Yerevan, Armenia